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Expansion of Frequent Flyer Partnership Program between
China Airlines and Hainan Airlines
| Termination Notice of CI/HU FFP cooperation:
Effective from Sep 28, 2011, China Airlines (CI) will cease the bilateral cooperation of Frequent Flyer Program with Hainan Airlines (HU), including HongKong Airlines (HX) and HongKong Express (UO).
* From then on, members' mileage accrual and award issuance for travel on Hainan Airlines,
HongKong Airlines and HongKong Express flights will be suspended.
* Retro-claim for flight mileage departing on/before Sep 27, 2011 will be accepted if ticket receipts
and boarding passes together with membership numbers are provided.
* Those award tickets issued on/before Sep 27, 2011 will be honored and journey need to be
completed within the ticket validity.
Effective from December 10, 2009, China Airlines and Hainan Airlines will extend Frequent Flyer Program to Hong Kong Airlines (HX) and Hong Kong Express Airways (UO). DFP members will be able to earn and redeem mileage on contracted flights.
| ♦ Mileage Accumulation
| When flying with a qualifying fare on a regularly scheduled flight or additional flight operated by Hong Kong Airlines or Hong Kong Express Airways (charter flights and co-share flights are excluded), DFP members may accumulate the flown mileage on their CI's accounts.
To ensure the HX or UO mileage is accumulated correctly, DFP members should advise their membership numbers to both CI and HX or UO personnel when making reservation, ticketing, and checking in at airport counters. The mileage will be credited to member's account within 4-6 weeks. |
♦ Mileage Accrual Percentage on HX's and UO's Flights
| | ► Before June 29, 2010 (travel date) | | Class of service | Booking class | Mileage accrual percentage | | Business Class | C, D, J | Actual mile x 130% | | Economy class | Y | Actual mile x 100% | | Special Economy class | B, H
K
L, M, N, Q | Actual mile x 80%
Actual mile x 60%
Actual mile x 35% | | Special Class | I, R, Z, E, T, V, G, S, X, W, U, O | 0% |
| | | ► Effective from June 30, 2010, flight mileage calculation credits on HX/UO flights was adjusted
as follows: | | Class of service | Booking class | Mileage accrual percentage | | Business Class | C, D, J | Actual mile x 130% | | Economy class | Y | Actual mile x 100% | | Special Economy class | B, H, K
L, M, N, Q
S, T | Actual mile x 80%
Actual mile x 50%
Actual mile x 30% | | W, X | Actual mile x 10% | | Special Class | I, R, Z, E, V, G, U, O | 0% |
| * | The flown mileage on HX & UO flights can be combined with other DFP miles in a member's account for award redemption, but it can not be counted toward qualification for Gold, Emerald or Paragon membership. | * | The flown mileage of a flight can only be credited to either CI or HU frequent flyer program. Once flown mileage has been credited, members may not request to transfer it to any other partners. | * | Hong Kong Airlines and Hong Kong Express Airways are one of the members of the Fortune Wings Club. |
♦ Mileage Correction | If members have any questions regarding the mileage with HX or UO flights, please provide us the boarding passes and photocopies of tickets as well as membership card number within 6 months of flight's departure. China Airlines will amend the mileage within 6 weeks after verification with HX or UO. Please keep all receipts until your missing mileage has been credited to your DFP accounts.
| ♦ Award Levels | 1. | Award Booking Classes--- Business Class : I, Economic Class: R | 2. | Hong Kong Airlines and Hong Kong Express Airways operated flights offer Business Class and Economy Class. | 3. | The award routes and mileage required are as follows: | Award Type | Booking Class | Within A | Within B | Within C | Mileage Required | Carrier | Award Code | Mileage Required | Carrier | Award Code | Mileage Required | Carrier | Award Code | Round-trip ticket | Economy | R | 40,000 | HX | HX1Y | 40,000 | HX | HX2Y | 110,000 | HX | HX3Y | R | UO | UO1Y | UO | UO2Y | UO | UO3Y | | Business | I | 55,000 | HX | HX1C | 55,000 | HX | HX2C | 140,000 | HX | HX3C | I | UO | UO1C | UO | UO2C | UO | UO3C | One Way ticket | Economy | R | 25,000 | HX | HX4Y | 25,000 | HX | HX5Y | 70,000 | HX | HX6Y | R | UO | UO4Y | UO | UO5Y | UO | UO6Y | | Business | I | 35,000 | HX | HX4C | 35,000 | HX | HX5C | 80,000 | HX | HX6C | I | UO | UO4C | UO | UO5C | UO | UO6C |
Area A: From Hong Kong to Mainland China (exclude Taiwan)
Area B: From Hong Kong to Asia (include Taiwan)
Area C: From Hong Kong to Europe, America, and Australia
* The required mileage for UO & HX free ticket award is calculated on two-point basis.
If an itinerary includes a stopover or transit, the mileage required must be added together.
Example:
A passenger flies from Chin Chuan Kang to Hong Kong, than transit to Beijing on Economy class round trip ticket. Assuming that neither flight involves blackout dates, it needs 40,000 miles for a round-trip ticket between Chin Chuan Kang and Hong Kong, and another 40,000 miles for a round trip ticket between Hong Kong to Beijing, therefore, the total mileage required for such journey from Chin Chuan Kang and Beijing via Hong Kong would be 80,000 miles.
| ♦ Redemption Procedure | | 1. | According to specified mileage required, DFP members are entitled to one way or round trip free ticket awards for traveling on self-operated, scheduled Hong Kong Airlines and Hong Kong Express Airways flights of some specific regions under the designated code ''HX'' & ''UO'' . DFP members should make sure they have sufficient mileage for redeeming ''HX'' & ''UO'' free tickets. | | 2. | When requesting free ticket awards, DFP members must confirm their reservations in advance by calling CI reservation center and inform that they are requesting HX or UO free award travel. Failure to do so will result in cancellation of the reservation and denial of ticket issuance for their awards. | | 3. | Members may proceed to CI downtown ticketing office for award ticket issuing before HX's or UO¡¦s ticket time limit. Airport counters do not issue award tickets. |
Points to Note
| | 1. | Ticket holders are responsible for all applicable taxes and any other fee to free award tickets. | | 2. | Award travels are subject to special limitations on seating availability on applicable flights operated by HX and UO. | | 3. | Each award ticket is valid for one year from the date of issuance. The full journey must be completed within the validity period. | | 4. | The endorsement of the free award tickets of HX or UO flight to any other carriers requested by DFP members will not be permitted. The passenger name on the free award ticket may not be changed once the award ticket is issued. | | 5. | After the issuance of a free award ticket, the flight may be changed for a different date. The new flight should be subject to Hong Kong Airlines or Hong Kong Express Airways seat limitations and the original expiry date of the award ticket. Route changes for an unused free award ticket is permitted.
* Reissue for the award ticket: a handling fee of TWD1, 500 (or the equivalent of USD50 in local
currencies) will be charged for reissuing each free award ticket.
* Refund for the award ticket: a handling charge of 4% mileage of the award will be deducted from
account of the member. | | 6. | The ticket award are not eligible for the special passenger application, such as unaccompanied minor, wounded and sick passengers, blind and deaf passengers, pregnant woman (pregnancy over 8 months), wheelchair and stretcher passengers, prisoner, etc. | | 7. | Free award ticket can not be used for travel during Blackout Dates period. | 2011 HX & UO Blackout Dates Period | | Route | Departure from HKG | Arrival at HKG | Holiday information | | All routes | 30JAN11-14FEB11 | 30JAN11-14FEB11 | Chinese New Year | | 20APR11-27APR11 | 20APR11-27APR11 | Easter | | 19DEC11-05JAN12 | 19DEC11-05JAN12 | X' MAS & New Year | | Hanoi | 27APR11-30APR11 | 01MAY11-03MAY11 | Labor Day | | 31AUG11-02SEP11 | 04SEP11-06SEP11 | National Day | | Manila | 20APR11-22APR11 | 23APR11-26APR11 | Easter | | 22DEC10-01JAN11 | 27DEC10-05JAN11 | X' MAS & New Year | | Japan | 27APR11-10MAY11 | 27APR11-10MAY11 | Golden Week | | 15SEP11-27SEP11 | 15SEP11-27SEP11 | Silver Week | | Bangkok | 09APR11-15APR11 | 13APR11-18APR11 | Songkran Festival | | 28APR11-05MAY11 | 02MAY11-08MAY11 | Labor Day & Coronation | | Moscow | 27APR11-06MAY11 | 04MAY11-11MAY11 | Labor Day | | 22DEC11-02JAN12 | 05JAN12-15JAN12 | New Year 2012 |
| | 8. | HX & UO reserve the right to deny boarding for those who fail to comply with HU Plus rules on award travel. |
*China Airlines reserves the right to revise or terminate the FFP partnership.
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| | Updated:2011/07 | | |
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