China Airlines offers special assistance for passengers who require it. We recommend that you make earlier to enable us to have enough time for necessary arrangements. Please read the information below and contact us if you need to book any of the services.

Definition: Children under 2 years old.
A healthy newborn infant is able to travel after 14 days after delivery if traveling with an accompanying adult.
When 1 infant is travelling with 1 adult passenger, the infant is required to pay infant fare. In the case of 1 adult passenger travelling with 2 infants, the second infant must be seated in an extra seat installed with an approved car type seat, and applicable child fare will be applied.

Customer wishes to use an infant seat in-flight must purchase at the applicable fare.

Only forward-facing seats approved by a foreign airworthiness authority/government (for e.g. CAA, FAA, or ECE) are allowed. The manufacturing standards and instructions must be provided by the customer and made available to ground staff and crew for reference.

Expectant mothes within 32 weeks of pregnancy or more than 8 weeks from estimated delivery date may travel and be accepted by China Airlines as normal passengers without a medical certificate,

For the expectant mother whose estimated date of delivery is 4-8 weeks, a “Release and Indemnity” form, and a“Medical Certificate for Air Travel” must be filled out and signed by an obstetrician within 7 days prior to commencement of travel.
for any expectant mother whose due date is within 4 to 8 weeks.

In principle, during the last 4 weeks of pregnancy, an expectant mother cannot travel on China Airlines flight.

China Airlines will not carry a new mother within 14 days after her delivery for safety reasons.

China Airlines offer bassinets, which can be plugged-in on the bulkhead wall at designated positions. For weight and height restrictions for wall-mounted bassinets, and other details please contact our Reservation Office.

China Airlines provides Unaccompanied Minors Service when your child has to travel alone. This service is provided to our young passengers whose ages are between 3 months and under 12 years when they travel without their parents or guardians aged 18 years and above.

The parents or legal guardian must sign “Consent & Release for Carriage of Unaccompanied Minors” while applying Unaccompanied Minors Service.

China Airlines provides stretcher service on aircraft (except Boeing 737-800 and Fokker100) for individuals who must remain in a reclined position during the flight. A l “Medical Certificate for Air Travel” form signed by licensed doctor and a “Release and Indemnity” form are essential in this case as well.

The stretcher passenger must be accompanied by at least one able-bodied adult attendant (preferably a medical doctor or a nurse) to provide en route care. The attendant must occupy a seat next to the stretcher passenger.

Please note that stretcher passenger will be accommodated only in the Economy Class cabin, and the service charge varies from aircraft type to aircraft type.

• The passenger needs to purchase an additional seat for laying the oxygen unit and pay USD 200 per unit. Each unit of oxygen provided by China Airlines can be used 6.5 hours for the flow rate is 2L per minute, and 3.5 hours for the flow rate 4L per minute.
• The passenger must be accompanied by at least one able-bodied adult attendant (preferably a medical doctor or a nurse) to provide en route care. The attendant must occupy a seat next to the passenger.
• Oxygen service will be provided only on flights operated by CI. If interline transportation is involved, passenger shall make the arrangement with other carriers by himself.
• Only one passenger travel with POU will be acceptable per each flight, but no POU service will be provided on ERJ aircraft type.
• Cancellation for the provision of oxygen must be made prior to departure and our reservations office must be notified, otherwise the charge will be non-refundable even if the oxygen remains unused.

Passengers need wheelchair service shall advise our Reservation Office of his or her physical status, including the ability to walk, up-stairs/downsatirs, and the requirement for assistance during flight. If passenger’s physical status applies to medical case, a “Medical Certificate for Air Travel” signed by licensed doctor and a “Release and Indemnity” form will be required as well.

China Airlines will carry your wheelchair as checked baggage free fo charge, provided it is securely packaged.

For passengers with special dietary requirements, we offer a wide selection of special meals. Please place your order at least 24 hours before the flight departure through our Reservation Office or your travel agent. You can also make a Special Meal request when you purchase your tickets online through our website.

1.If you need to travel with pets, please contact our Reservation Office in advance. .

2.Carriage of pets in the aircraft cabin is not permitted, with the exception of service dogs and dogs trained to assist deaf passenger. Pets other than Service dogs, seeing-eye dogs and dogs trained to assist deaf passengers, will be accepted for carriage as checked baggage and transported to the cargo hold. Pets together with their containers will be charged as excess baggage accordingly. Considering the temperature controlling module in the cargo hold, China Airlines won't accept carriage of pets as checked baggage onto those flights that are operated by B738 and ERJ. When your pet is accepted as checked baggage, "Limited Release" tag shall be attached on the container and a Release and Indemnity form shall be signed by the owner-passenger. .

3.Service dogs, seeing-eye dogs and dogs trained to assist deaf passengers are normally regarded as carry-on baggage and will be carried without charge, in addition to the passenger’s free baggage allowance. The dog will not be occupying a seat and must not be seated in a location that would block escape routes in the event of an emergency.

5.We recommend the owner-passenger shall check-in at the airport with the pet at least 2 hours prior to flight departure to give sufficient time for proper departure processing.